IT Officer

IT Officer

Job Description

Overall Purpose of the Job:

The ideal candidate will Implement and manage TLMN information technology service and participate in the development of long-term strategy for the future direction of information management. Work with management team to provide effective ICT standards and policies’ to TLMN in information and technology.

Roles & Responsibilities:

•  Manage and maintain the hospital IT infrastructure, including servers, networks, and computer systems.
•  Provide technical support to hospital department, staff, hardware, software, and network-related issues.
• Install, configure, and update software and hardware as required.
•  Ensure the security of the hospital IT systems and data through regular updates, backups, and security measures.
•  Troubleshoot and resolve IT issues in a timely and efficient manner.
• Monitor system performance and manage network availability.
•  Maintain inventory of all IT equipment and ensure proper functioning.
• Provide training and support to users on new technologies and systems.
• Develop and implement IT policies and procedures.
• Collaborate with hospital departments to support their IT needs.
• Stay updated with the latest technology trends and advancements to suggest improvements.
•  Manage and oversee the Hospital Management Information System software.
• Identify and fix performance bugs in organization systems.
•  Oversee the connection and setup of local area or wide area networks for an organization.
• Responsible for the security and integrity of an organization’s information database.
• Ensure the security of an organization’s IT database by performing backups and updating security protocol.
• Recommendations to organizations on strategies necessary for enhanced IT operations.
•  Oversee the upgrade or modification of existing systems to ensure operational. efficiency.
• Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction.
• Run quality checks on products/programs to ensure optimal and efficient performance.
• Conduct inspections to ensure IT systems and equipment are operational
•  Install and configure IT systems such as local area networks and wide area networks
•  Ensure the effective operation of all necessary ICT system with TLMN ICT policy and international best practice to maintain complete ICT system management.
• Perform any other related duties as assigned by the Line Manager.

Person Specification:

• Bachelor’s degree in information technology, Computer Science, or a related field.
•  Previous experience in IT support or a similar role is preferred.
•  Proficiency in managing and troubleshooting Windows operating systems.
•  Experience with network administration and management.
• Strong understanding of cybersecurity principles and best practices.
• Ability to install, configure, and maintain IT hardware and software.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

Application ends August 27, 2024