Quality Assurance Officer

Quality Assurance Officer

Location: Sarlahi

Overview

USAID Adolescent Reproductive Health (ARH) is an adolescent co-led initiative to empower girls and boys, 10-19 years and including the most marginalized, to attain their adolescent reproductive health (ARH) rights. The goal of the USAID ARH is to support adolescents to reach their full potential by; ensuring they receive correct and appropriate reproductive health (RH) information and guidance to decision-making skills, creating an environment conducive to making healthy reproductive health decisions and facilitating translation of these decisions into healthy behaviors. USAID ARH operates over a five-year period.

The ARH Quality Assurance (QA) Officer will support and encourage technical leadership in the areas of family planning (FP) and reproductive health (RH) with a specific focus on ARH Service and Quality Assurance (QA) for the project in coordination with Health Directorate, Health Offices, Health Section of municipalities and health facilities. The ARH QA officer will be posted in Sarlahi district and operate from the USAID ARH District Office. The position will support several health facilities of the district’s program municipalities.

The position will operate under the leadership of the Province ARH Services and Quality Assurance Specialist technically and in coordination with the District ARH Manager and the District-based Officers. In collaboration with the USAID ARH team and partners, the position will support the implementation of ARH technical and service delivery strategies based on evidence, best practices, and lessons learned focusing on local level/municipalities. The ARH QA officer will work closely with and engage in other components of the project at the district level.

Responsibilities

Program planning, implementation, and Quality assurance.

• Ensure a deep understanding of USAID ARH approaches, relevant technical evidence, and thinking around adolescent health programming over the life of USAID ARH.
• Apply USAID ARH approaches to ensure a Total Market Approach to the design and implementation of services is responsive to the needs of adolescents.
• Provide strategic input and recommendations for effective implementation of activities and needed adaptations as per the learnings from gaps in quality service provision.
• Identify training needs for clinical and community healthcare providers and assist in the design and implementation of measures to address those needs.
• Work with health care providers, local level authorities, community members, adolescents and other key stakeholders to identify and address clinical, community-based service delivery issues that impede access to care and uptake of services.
• In close coordination with government and other stakeholders, provide technical assistance for strengthening QA/QI and training systems for USAID ARH within municipalities and facilities, including conducting site assessments; strengthening QA/QI systems (including accreditation/certification); in-service training and/or pre-service education; mentorship; and supportive supervision.

Reporting and Documentation

• Document successes, lessons learned, and challenges in implementation as well as reports of activities and results for the donor, including routine quarterly and annual reports and other reporting requirements.
• Prepare and share the case story from the field regularly.
• Ensure the program implementation/progress data has been entered in the MIS and guide field staff for the data entry.

Capacity Enhancement of Service Providers and Youth on ARH

• Provide mentoring and capacity building at the individual, facility, and organizational level in specific areas of expertise including but not limited to:

Adolescent-responsive health services
FP/RH
Quality improvement
Facility and provider readiness

• Povide mentoring and capacity building at the individual, facility, and organizational level in specific areas of expertise including but not limited to:
• Adolescent-responsive health services
• FP/RH
• Quality improvement
• Facility and provider readiness
• Identify and implement appropriate facility- and community-based strategies to address adolescent FP/RH service delivery gaps.
• Support municipalities, youth/adolescent groups, and other component leads in capacitating the field team and ensuring common understanding

Coordination and Liaison

• Respectfully engage with adolescents, including priority sub-populations within the team, as critical stakeholders who are engaged throughout design, implementation, and monitoring.
• Maintain excellent relationships with CARE, other consortium partners, district partners, municipalities and in-country stakeholders and develop rapid responses.
• Coordinate within the USAID ARH team and with external stakeholders on advocacy, demand generation, and policy support, as required.
• Actively participate in relevant technical advisory/working groups and professional forums representing the USAID ARH.

Required Qualifications

• A Nursing or Public Health Degree (master’s preferred) with at least 3 years experience implementing and/or providing technical assistance in FP/RH and adolescent health donor-funded projects.
• Demonstrated experience in training clinical and community-based healthcare workers on adolescent health, FP and RH
• Experience working on performance and quality improvement and strengthening service delivery projects including training; and ensuring relevant project monitoring and evaluation activities are
• Demonstrated experience strengthening adolescent-responsive FP/RH service delivery at different levels including clinical and community-level.
• In-depth understanding of Nepal’s healthcare system, particularly the public health system in the current context of federalism.
• Experience engaging beneficiaries particularly adolescents in programming, activity design, and M&E activities desirable.
• Proficiency in Microsoft Office package including Nepali typing.
• Ability to travel to selected sites.
• Proficiency in English, Nepali, and local languages.
• Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload, including a cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer and is committed to tough international child safeguarding standards.

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

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