JOB OPPORTUNITY

Senior Learning and Knowledge Management Coordinator

The Opportunity

Save the Children believes every child deserves a future. In Nepal and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and future we share. Save the Children expects that anyone associated with it abides by its Safeguarding and other Zero Tolerance Policies.

Save the Children Nepal/Bhutan is seeking a highly motivated and experienced professional to join our team as a Senior Learning and Knowledge Management Coordinator. This role is pivotal in fostering a culture of continuous learning and knowledge sharing within the organization. The ideal candidate will lead efforts to capture, organize, and disseminate knowledge effectively, while also designing and implementing learning initiatives that contribute to staff development and program improvement. The post-holder will play a key role in helping Save the Children to develop a culture of learning, including working with departments outside of programs, to become a more agile and adaptive organisation.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Key Responsibilities:

Learning Strategy and Culture

With the REALM Manager, lead in updating of Save the Children’s Country Learning Frameworks, in line with the global Country Learning Initiative and rollout. This includes defining learning priorities, identifying learning needs in collaboration with Technical Advisors and Technical Managers, and establishing a framework for continuous learning and improvement.
Lead in designing, developing, and implementing learning programs and initiatives that address identified learning needs through strategic resourcing. This may include training workshops, knowledge-sharing sessions, e-learning platforms, communities of practice, and other learning opportunities to enhance staff knowledge and skills.
Promote a learning culture within the organization by sharing the value and benefits of continuous learning and knowledge sharing. This includes advocating for learning initiatives, encouraging staff engagement in learning activities, and recognizing and celebrating individual and team learning achievements.
Recommend project changes, or operational improvements, to Technical and Operational staff based on learning findings.
Lead in facilitating After Action Review (AAR), prepare report and ensure the learing from the AAR are fed into the programmes.
Facilitate in organizing regular learing and sharing meetings at CO level.
Responsible for overseeing the project learning logs and uploading content to SCI global learning log.

Knowledge Management

Lead in establishing Knowledge Management System in the organization which helps to maintain systems for capturing, organizing, and sharing knowledge and information.
Lead on developing systems, processes and tools to facilitate the full knowledge management cycle is in place including knowledge sharing, ensuring information is easily accessible to staff, and promoting a culture of knowledge sharing and collaboration.
Lead in documenting project outcomes, lessons learned, and success stories to contribute to organizational knowledge repositories.
Be responsible for managing knowledge and information resources (i.e. uploading in CO sharepoint and global Resource Centre).

Collaboration and Capacity Building:

Coordinate learning opportunities for the COs, promoting knowledge sharing and facilitating discussions among staff members to encourage collaborative learning and the exchange of best practices.
Lead in designing and delivering sessions to increase capacity of all staff, in particular TAs, to identify and document learning in programs and thematic areas. Including supporting on developing dissemination strategies (internal/external).
Establish and maintain partnerships with external organizations and experts (i.e. partners, academia, ARO, members) to leverage external knowledge and expertise and explore opportunities for joint learning initiatives.

Learning Sharing and Communication:

Lead in preparing and presenting regular reports on learning and knowledge management initiatives to senior management and other CO colleagues.
Ensure learning is shared with TAs and NBD during proposal design, to promote more evidence-based project design.
Collaborate with subject matter experts and learning content developers to create and curate learning resources and materials.
Be accountable for learning content and resources, including developing communication materials to showcase the impact of learning efforts within the organization (ARO, Members, Centre etc.).

OTHER

Other MEAL-related tasks (including preparing MEAL plans, logframes) as requested by the REALM Manager or Director, Programme Development and Quality.
Support the Save the Children Humanitarian responses where appropriate, ensuring timely and quality responses in line with international standards and technical best practice.
Provide MEAL technical support to the projects which are managed by CO based program team as required (i.e. SIDA).
Lead in data analysis such as NARN, IDELA and CREDI data.

Qualifications and experience:

Master’s degree in international development, MEAL, Social Sciences, Development Studies, Organisational Development, or a related discipline.
Minimum of 4 years of relevant experience in MEAL, knowledge management, and learning with Master degree or 6 years of experience with bachelor degree.
Demonstrable experience in designing and implementing successful learning and knowledge management strategies in a complex organizational setting.
Proficiency in data analysis techniques and reporting. Ability to analyze monitoring data, identify trends and patterns, and present findings in a clear and concise manner. Strong skills in translating complex data into actionable insights and recommendations.
Understanding of knowledge management principles and practices to facilitate organizational learning and knowledge sharing.
Experience in project and program management, including designing and implementing monitoring systems, developing monitoring plans, and tracking program progress.
Flexibility and a very proactive approach to problem-solving.
Strong facilitation and training skills with the ability to engage and influence diverse audiences.
Excellent communication and interpersonal skills, including ability to challenge existing mindsets.
Excellent analytical skills and ability to present complex information in a clear and concise manner.
Very good level of written and spoken English and Nepali languages.

Desirable

Familiarity with child rights, development, and humanitarian issues.
Skills in data visualation (i.e. power-bi).
Strong foundation in research methodologies, data analysis, and program evaluation.
Proficiency in relevant software and technologies for knowledge management, a plus.

Required No.(s): 1 (Nepalese Citizen Only)
Contract length: Fixed Term
Location: Kathmandu, Country Office

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their 5th birthday
All children learn from a quality basic education and that,
Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.

Job Description

Deadline: 30 Jun 2024 – 23:59 +0545